We were contacted today by an interior designer who was in panic mode over a disastrous upholstery cleaning her client received from a well-known carpet and upholstery cleaning company in Fort Myers. This interior designer was mortified because she recommended the company to her client.
The “upholstery cleaning professional” the interior designer recommended did not have the experience to fully appreciate cleaning a one of a kind, custom made $9,000 sofa.
The “bleeding” you see in the two top pictures on the left are actually ink that was used by the upholster to mark where the buttons were to be seen. The inexperienced technician had no clue about potential pitfalls when cleaning custom furniture and the end result of their actions speaks for itself. In the interior designer’s mind, the upholstery was ruined.
Based on a recommendation from another interior designer, we were contacted and asked to perform “a miracle.” Our certified technician met the designer at the client’s home and was able to remove the dye stains (see bottom two pictures) surrounding EVERY BUTTON on the custom sofa.
All carpet, tile, and upholstery cleaning companies are NOT the same. We are proud of our association with many of our areas leading interior designers, realtors, flooring contractors, insurance companies and furniture retailers. Certification and experience matters and that’s why every technician employed by our company is certified and regularly attends manufacturer and industry workshops.
If we can ever be of service to your company or family, please do not hesitate to give us a call at any time.
Tru-Clean Surface Care is a family-owned environmentally responsible upholstery cleaning company serving all of Cape Coral, Fort Myers, Sanibel, Estero, Bonita Springs, Naples, Marco Island, Lehigh Acres and Punta Gorda Florida.
Tru-Clean Surface Care is an A+ rated company with the Better Business Bureau and Angie’s List and we are an IICRC Rated Firm with less than 2% of all carpet cleaning companies in the world holding this level of certification.